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Delivery Information

CARRIAGE PAID TERMS:

Carriage is free on all orders over £100.00 net value, when delivered to invoice address and when delivery is requested on the U.K. mainland (delivery within 7 days). The minimum carriage paid order for Northern Ireland and the Channel Islands is £260.00 net. Charges for less than the carriage paid amounts are indicated below. For other offshore islands, we can deliver carriage free to any mainland port providing minimum order value is £100.00 net.

MAINLAND DELIVERIES

 

ISLE OF MAN

 

NORTHERN IRELAND

 

CHANNEL ISLANDS

 

SCOTTISH ISLANDS

Consignment
Weight

Standard Charge

 

Consignment
Weight

Standard Charge

 

Consignment
Weight

Standard Charge

 

Consignment
Weight

Standard Charge

 

Consignment
Weight

Standard Charge

Up to 2kg

£4.95

 

Up to 2kg

£4.95

 

Up to 2kg

£4.95

 

Up to 2kg

£4.95

 

Up to 2kg

£4.95

2kg - 30kg

£6.95

 

2kg - 30kg

£16.95

 

2kg - 30kg

£15.95

 

2kg - 30kg

£16.95

 

2kg - 30kg

£16.95

30kg Plus

£10.95

 

30kg Plus

£17.95
+50p/Kilo

 

30kg Plus

£17.95
+25p/Kilo

 

30kg Plus

£19.95
+50p/Kilo

 

30kg Plus

£19.95
+50p/Kilo

Over £100.00 Nett

FREE

 

Over £650.00
Nett

FREE

 

Over £260.00
Nett

FREE

 

Over £260.00
Nett

FREE

 

Over £950.00
Nett

FREE

EXPRESS SERVICE

Special carrier express services are available on request for a supplement. Basic next day charges start at just �10.95 per delivery up to 30kg for UK Mainland. See the table below for full details. For other areas please contact our sales office.

NEXT DAY

NEXT DAY
BEFORE NOON

NEXT DAY
BEFORE 10.30AM

NEXT DAY
BEFORE 9.00AM

SATURDAY AM

Consignment
Weight

Standard Charge

Consignment
Weight

Standard Charge

Consignment
Weight

Standard Charge

Consignment
Weight

Standard Charge

Consignment
Weight

Standard Charge

Up to 30kg

£13.95

Up to 30kg

£16.95

Up to 30kg

£23.95

Up to 30kg

£29.95

Up to 30kg

£44.95

30kg Plus

£13.95
+25p/Kilo

30kg Plus

£16.95
+30p/Kilo

30kg Plus

£23.95
+35p/Kilo

30kg Plus

£29.95
+50p/Kilo

30kg Plus

£44.95
+50p/Kilo

N.B. All NEXT DAY orders must have been fully processed before 3.00pm, any processed after this time will be despatched the following working day.

DELIVERY:

All orders will require a signature from the customer at the delivery address. Please provide us with your contact telephone nos, in case of difficulty with the delivery.

NEXT DAY DELIVERY:

Next day orders will be delivered up to 5:30pm. Any late deliveries will be upgraded to premium service where possible. Genpower Ltd will not be responsible for any financial loss or claims arising from late or transit damaged deliveries.

LOSS OR DAMAGE NOT NOTIFIED ON CONSIGNMENT NOTES OR DRIVER'S MANIFESTS:

If on delivery, there is no apparent loss or damage and the goods are signed for, you have until 3pm on the next working day to notify verbally any loss or damage found after delivery and must follow with a claim in writing within 3 working days. Any such claims must include the full name of the person you first advised verbally. We can not accept delivery notes signed as 'un-checked'. If there is damage or loss, this must be clearly statedn on the delivery note.

CONSEQUENTIAL LOSS:

We do not accept liability for any direct or indirect consequential loss or damage arising from the failure of one of our products, nor do we accept liability, directly or indirectly, as a result of late or lost delivery or for the accuracy of the specifications shown in the catalogue.

CARRIER COLLECTIONS:

Please ensure goods are ready for collection, clearly marked, packed suitably and can be easily handled. Note that there is a �10.00 fixed charge for any failed collection requests due to goods not being ready when the carrier calls.