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Terms and Conditions

1.      CONTRACT

1.1.   www.toolsandpowertools.co.uk is a trading name for Genpower Ltd, (who will be referred to as Genpower) who supplies it’s goods and services to its customer (the Client).

1.2.   It is the intention of the Genpower  that all the terms of the contract applying to all transactions on the www.toolsandpowertools.co.uk website are contained in these Terms and Conditions.

1.3.  Genpower reserves the right to alter these Terms and Conditions without notice to the client.  Changes will apply to any subsequent orders received.

2.      DELIVERY

2.1.   Delivery can only be made to mainland U.K.

2.2.   Deliveries to destinations outside the mainland U.K. can be arranged by contacting Genpower.

2.3.   Delivery dates and times given by Genpower are estimates only.  Unless expressly agreed by Genpower in writing, time is not and shall not be deemed to be of the essence of the contract, subject to delivery taking place within a maximum of 30 days.

2.4.   The Client shall make all arrangements necessary to take delivery of goods whenever they are tendered for delivery.  Genpower will only tender delivery of goods to persons aged over 18.

2.5.   Items are supplied subject to their availability.  Whilst Genpower will endeavour to hold sufficient stock to meet all orders, if there is insufficient stock to meet your order, Genpower may at their discretion contact the Client to offer a substituted product or alternatively refund the price paid for such goods as soon as possible.

2.6.   Genpower reserves the right to change details and/or product specifications without notice.

2.7.   Genpower reserves the right to make delivery by installments and tender a separate invoice in respect of each installment.  Genpower’s failure to deliver one or more installments or any claim by the Client in respect of any one or more installments shall not entitle the Client to treat the Contract as a whole to be repudiated.

3.      PRICE

3.1.   The price payable for the goods ordered is the price shown on the web-site at the time Genpower receives the Client’s order and any applicable charges for carriage and insurance except for the following exception:

3.2.   Whilst every effort is made to ensure that the correct price is displayed on our web site, errors may occur.  If Genpower discovers that such an error has been made in the quoted price, the Client will be contacted to confirm this.

3.3.   The Client will then be given the option of cancelling the order or re-confirming it at the correct price.  If Genpower is unable to make contact with the Client the order will be treated as cancelled.

3.4.   Subject to clause 3.1 Genpower must receive payment for the whole of the goods ordered together with any applicable carriage and insurance charge, before the order can be accepted.  Payment can be made by any method specified in the Easy ways to Pay section.

3.5.   The VAT inclusive prices quoted on the web site are shown at the current rate of VAT.

3.6.   Genpower reserves the right to change prices and details at any time without notice.

3.7.   Prices shown as reductions relate to the previous price at which the products have been made available for at least 28 days.
3.8   Price Promise - If you see an identical product on a competitors’ website that is cheaper than our price, we will do our best to beat this price. Please provide proof of the competitors’ price including vat and delivery.

4.      TERMS OF PAYMENT AND DEPOSITS

4.1.   Clients who shop online must be aged 18 years or over.

4.2.   Payment can be made by any method specified in the website checkout.

4.3.   Only the following cards are accepted by us: MasterCard, Visa, Switch, Delta and Solo.

4.4.   By placing an order through the web site the Client authorises Genpower to debit their credit or debit card for the total amount of the order prior to the despatch of the goods to the Client’s delivery address, unless other credit terms have been agreed previously in writing.

4.5.   Interest at the rate of 5.0% over the HSBC Bank plc rate shall be charged on any sum overdue for payment and interest at that rate will continue to be charged after Judgment.

5.      INSPECTION

5.1.   The Client shall inspect the goods at the place and time of receipt but nothing in these Terms shall require the Client to break packaging and / or unpack goods at time of delivery.

5.2.   If on delivery, there is no apparent loss or damage and the goods are signed for, you have until 3pm on the next working day to notify verbally any loss or damage found after delivery and must follow with a claim in writing within 3 working  days. Any such claims must include the full name of the person you first advised verbally.

5.3.   Genpower shall not be liable for indirect or consequential loss or damage including without limitation loss of profit, of use, or of contracts arising out of the supply or failure of supply of goods and whether arising in contract, tort or otherwise.  In all other cases liability shall be limited to the contract price.

5.4.   If the Client does not give notice within 3 days the goods will be deemed to have been delivered in the quantities shown in the delivery documents and the Client shall not be entitled and will irrevocably and unconditionally waive any right to reject the goods or claim any damages whatsoever for short delivery howsoever caused.

5.5.   Genpower’s liability for short delivery is limited to making good the shortage.

6.      RETURNS AND CANCELLATION

6.1.   The Client has the right to cancel any order placed on this website within seven working days beginning with the day after the date goods are delivered, without giving reason.

6.2.   On cancellation for whatsoever reason the Client must return the goods in their original condition to the Supplier at their cost unless the goods are being returned because they are faulty or incorrect goods, in which case Genpower will meet the cost of the return on Genpower’s nominated carrier.  If goods are not returned by the Client, Genpower reserves the right to deduct the cost of recovering the goods from any refund due to the Client.

6.3.   Refunds will only be made on the credit or debit card that was originally used to complete the transaction within 30 days.

7.      WARRANTY

7.1.   Except where goods are sold to a person dealing as a consumer within the meaning of the Unfair Contract Terms Act 1977 all warranties, conditions or other terms implied by statute or common law are excluded to the full extent permissible by law.

8.      RISK

8.1.   The risk in goods sold to the Client shall pass to the Client so that the Client is responsible for loss, damage or deterioration of the goods or a part thereof at the time of delivery.

9.      GENERAL

9.1.   The Laws of England and Wales apply to this agreement and any disputes in connection with this agreement shall be tried in the courts of England and Wales.

9.2.   If any part of these conditions is invalid, illegal or unenforceable the validity, legality or enforceability of the other clauses and sub-clauses of these Terms shall not be affected and they shall remain in full force and effect.

9.3.   All web-site content (images, text, design) is the copyright of Genpower Ltd and it’s suppliers. The content may not be copied or removed, nor may the site be altered or republished in any way without written permission of Genpower Ltd.